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Where 365 IT Guard fits, and where it does not.

Most small businesses do nothing about their computers, or call a tech when something breaks. Here is how this compares, and the situations where you should buy something else.

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01What you do today

Compared to what you do now.

For a business with no IT staff, the real alternatives are doing nothing, or calling a tech when it breaks.

Attribute	Doing nothing	Calling a tech when it breaks	365 IT Guard
Cost	Free until it isn't	Hourly, per visit	$7 per computer per month
You find out about problems	When someone can't work	When someone can't work	On the portal, before it stops someone
Is every computer protected?	Nobody knows	Only if you ask	One screen tells you
Small fixes	Someone googles it	Wait for the tech	One click, by the person at the PC
Bigger problems	Guesswork	The tech fixes it	Step-by-step help and video; call the tech with the report in hand

Fewer calls to the computer guy, and when you do call, send them the report so they're not starting from zero.

02If you already have IT

How it compares to IT tools.

If you already have someone looking after your computers, these are the tools you may have heard of.

Largest

Enterprise device management

Microsoft Intune · IBM MaaS360 · Workspace ONE · Hexnode

Built for: Organizations with a dedicated IT department.
What you get: Deep policy control and coverage across many kinds of devices.
What it costs you: Setup, expertise, and someone whose job is running it.

Middle

RMM platforms

NinjaOne · Atera · ManageEngine · N-able · ConnectWise

Built for: Technicians who manage computers as a daily job.
What you get: Automated Windows updates, remote control, alerts, and scripting.
What it costs you: Software someone has to live in every day.

This one

One-click fixes and one screen

365 IT Guard

Built for: Businesses with 5 to 25 computers and no IT staff, and it works fine for more.
What you get: Fixes for the everyday problems, a view of which computers need attention, and a check that every computer is protected.
What it costs you: $7 per computer per month, and minutes to install.

03Side by side

Compared by the job, not the checkbox.

What each one is actually hired to do. We lose most of these rows, and that is the point of showing them.

Category descriptions are general, drawn from market research rather than from vendor testing.
Attribute	Enterprise device management	RMM platforms	365 IT Guard
Primary job	Control and compliance at scale	Act on computers remotely	Fix everyday problems, show what needs attention, check protection
Assumes you have	An IT department	At least one technician using it daily	Neither
Platforms	Windows, macOS, mobile, often more	Usually cross-platform	Windows only
Installs Windows updates	Yes	Yes	Not yet
Remote control and scripting	Varies	Yes	No
Alerts	Yes	Yes	Not yet
Antivirus	Varies	Varies	Checks your antivirus; doesn't replace it
The person at the computer sees it	Rarely	Rarely	Yes. It is their app too
AI acts on the machine	Varies	Varies	Only on request, by the person at the machine
Typical setup	Weeks	Days	Minutes

04Wrong fit

When 365 IT Guard is the wrong purchase.

Said plainly, because finding this out during a trial costs you more than reading it costs us.

You want a person to do it for you
The app fixes the everyday problems when someone clicks. There is no person on the other end. For that, keep your tech.
You need Windows updates installed for you
It doesn't install Windows updates. That is the core job of an RMM.
You need someone to take control of a computer remotely
Nobody, including you or us, can run anything on a computer from somewhere else. If a technician needs to drive the computer, you need an RMM.
You run compliance for a regulated business
We don't claim SOC 2. Our security page states exactly what we do and do not have.
You use Macs
365 IT Guard runs on Windows 10 and 11 only.

05Right fit

When it fits.

Four situations where this is the right trade.

Nobody's job is "the computers"
So it lands on the owner, alongside everything else.
"Is every computer protected?" gets an "I think so"
One screen tells you, and it works with the antivirus you already have.
The same handful of problems keep coming to you
A slow PC, a frozen Start menu, a full drive. Most take one click.
You call a tech by the hour for small things
Fewer calls, and when you do call, the tech gets the report.

06Alongside

It works with what you already have.

Because 365 IT Guard doesn't install Windows updates, take control of computers, or enforce policy, it doesn't conflict with the tools that do.

It also works with the antivirus you already have, and with the tech you already call. Nothing here competes for control of the computer.

Intune / RMM

Takes control

Updates, policy, remote sessions

365 IT Guard

Reads, and fixes on request

Health, protection, one-click fixes

One Windows computer

Nothing to collide over.

07FAQ

Questions people ask at this stage.

Does this replace my tech?

No. Fewer calls to the computer guy, and when you do call, send them the report so they're not starting from zero.

Is it an antivirus?

No, and you don't need to change the one you have. 365 IT Guard checks that your antivirus is on and up to date, whether that's Microsoft Defender or another product like ESET. If it's Defender, your staff can also start a scan with one click.

Is this an Intune alternative?

For most businesses, no. If you need what Intune does, you need Intune or something like it. If you looked at Intune and decided it was more than your business can run, that is the situation this was built for.

Is this an RMM?

No. RMM platforms let a technician work on computers remotely. 365 IT Guard doesn't. Every fix is clicked by the person at the computer, and nobody can start one from the portal.

Why Windows only?

Because doing one platform properly beats doing three shallowly, and because the businesses this is built for overwhelmingly run Windows.

Every question on this site is answered in one place. Read the full FAQ.

The fastest way to know.

Install it on one computer and see what it finds. That answers this question better than any comparison page, including this one.

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